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Emotional Intelligence Training, Certification, Assessment, and More

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Off-the-Shelf Ready-To-Deliver Training Workshop

Applying Emotional Intelligence At Work: A Complete, Ready-To-Deliver Training Program for Use by Trainers, Consultants, and Coaches

This powerful Off-the-Shelf Training Program is a complete training package that gives trainers, facilitators, and consultants everything they need to deliver a full day or part of a day training workshop on Applying Emotional Intelligence at Work. 

Now there is a corporate-quality, application-oriented, performance-focused training program from HumaNext / Communication Ideas to help you deliver this highly popular topic unlimited number of times for one low price.

Applying Emotional Intelligence at Work comes with the following components:
Facilitator's Guide / Participant Workbook (Reproducible) / PowerPoint Slides / Support Materials Bank

The workshop applies the ideas of pioneering EQ authorities like Daniel Goleman and others to the most critical workplace issues, needs, and skills to offer you the most useful applications of the concept of emotional intelligence at work. The emphasis in our work is not on the research or theories, which we cover quickly, but rather on workplace applications in areas like self management, relationship management, communication, team collaboration, coaching, and leadership.

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Applying Emotional Intelligence at Work Program


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The powerful reproducible and customizable Applying Emotional Intelligence at Work Program is currently offered at a discount (One-Organization-One-Trainer-License) in its electronic format -

One-time payment for a life-time of use. Reproducible Participant Workbook saves you thousands of dollars in the long run. Train hundreds without ever paying more.

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    Emotional Intelligence Training Video Series

    With Dan Goleman

    One of three training videos on today's most interesting topic. Most people don't understand that a certain amount of stress is necessary for optimal performance. Knowing the right amount for you is one of the five keys to staying highly motivated and engaged. Other strategies include learning how to control overly negative thinking (especially worry), learning how to recover quickly from an emotional episode, and learning how to handle disturbing emotions in yourself, your coworkers and your boss. Once you master the five simple steps outlined in this film, you will be able to get along better with others, handle stress better, communicate better, work more efficiently and be more productive. Training kit comes with PowerPoint, leader's guide and bonus materials.

    Price $295.00 To order any of the above or for a Free Preview of this video program email your request (name the title and business contact information) to


    To see the other videos in this series and read about our specials including a free EQ assessment, visit:


    Creativity at Work Training Workshop

    You Can Deliver Creativity and Innovation at Work Training with this Complete Workshop Package, with a Leader's Guide, PowerPoint Slides, Reproducible Participant Workbook, Activities, Exercises, and Case Studies.

    "Creativity at Work" Course Template is a powerful, customizable multi-component training program that provides you with everything you need to customize and deliver this innovative one day or two day workshop on your own.

    Click for more details at our Creativity page: 


    How Lack of Emotional Intelligence Leads to Disaster on Personal and Corporate Levels

    During the difficult economic climate of 2009 / 2010, the American media bombarded us with headlines like these:

    • Executives at Failed Financial Institutions Give Themselves Multi-million Dollar Bonuses
    • Corporate Begging in Style: The CEOs of GM, Chrysler, and Ford Fly Private Jets to Beg for a Bailout.
    • After Bailout, AIG Executives Head to Resort.
    • AIG Executives Get Huge Retention Bonuses from their Failed Company.

    The American people were stunned to watch the lack of sensitivity exhibited by top executives at some of America's most prestigious corporations. Their behavior showed these executives to be totally blind to the impact of their behavior on the public. This indicates an alarming lack of a social awareness, which is a key component of emotional intelligence (EQ). These executives almost certainly have a relatively high IQ, but their public behavior indicates that their EQ must be low. This is a common problem among executives who tend to rise high on the basis of their capacity for analytical thinking, rational calculations, and number crunching alone. Important personal/ emotional intelligence traits like self control, social awareness, and relationship management skills are usually ignored in deciding who moves up the corporate ladder.

    The result is what we all had seen during those critical times: Executives who lack the qualities of authentic leadership, ethics, empathy, and emotional intelligence. These deficiencies in personal traits are eventually translated into deficiencies in ethical performance, resulting in the greed, deception, and irresponsible practices that caused the collapse of many financial institutions and companies and eventually the current depressed economy.

    Organizations that have an interest in the creation of healthy, ethical, and productive workplaces must make the lessons of this calamity clear to managers and employees everywhere. This is a legitimate subject for trainers and communicators to include in their training workshops, presentations, and communication vehicles. But you need to present this topic in the spirit of learning and searching for a better way to manage and work.

    © HumaNext  To Learn and Teach Emotional Intelligence: Get Certified Online Here: 


    What is EQ and How Does It Influence Performance and Success?

    Dr. Kenneth Nowack, Ph.D.

    Sometimes we ask ourselves, "Why did I do this? Why did I behave in this manner?" The answer is often complicated and a reflection of our emotional being. We find ourselves reacting without utilizing awareness. Somehow our feelings and thinking resulted in a behavior that we subsequently became aware of as being non-productive for the situation. Getting feedback on our behavior can greatly assist increasing awareness, which is an important step in changing our behavior. Anyone in ones life can provide this feedback, which can be difficult to accept because it causes pain to bring unconscious processes to awareness - in other words there is a reason it stayed in our unconscious in the first place.

    In business, the feedback can come from one's boss, peers, sub-ordinates, customers or a professional mentor or coach. In addition and through the advances in understanding of emotional intelligence (EQ), we now also have tools to gather and organize feedback from important people around us in the business. One of these tools is called the Emotional Intelligence View 360 (EIV360), which provides feedback on behavioral competencies that are important in the business environment and are seen as a reflection of our emotional intelligence as understood by current research.

    The most widely accepted model of emotional intelligence (EI or EQ) has been influenced by several scientists and researchers. Howard Gardner's (1983) theory of multiple intelligences lists interpersonal and intrapersonal intelligence as unique and different from the mathematical/logical type recognized today as "IQ" or general intelligence. Peter Salovey and John Mayer first proposed their own theory of EI in 1990 and Reuven Bar-On (1988) has placed EQ in the context of personality, health and well-being. Daniel Goleman (1998) reformulated EI in terms of a theory of organizational and job performance. All these models share a common core of basic concepts including Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

    Research on EQ and Performance

    A growing research literature suggests that EQ may play a far more important role in career success and job performance than general intelligence. A meta-analysis of 69 independent studies explored the predictive validity of emotional intelligence with diverse job performance outcomes (Van Rooy & Viswesvaran, 2004). Results suggested diverse measures of EQ correlated .23 with job performance (k=19, N=4158) and .22 with general mental ability. Other studies suggest that highly conscientious employees who lack social and emotional intelligence perform more poorly than those high in conscientiousness and emotional intelligence.

    This article appeared in a recent issue of our TGIM newsletter. Register below to get it free.


    If You Had No Boss, What Would You Do?

    Imagine that the world had no bosses, no authorities, no presidents, no policies, no terms and conditions, no Legal, HR, or Corporate folks, no one telling you what you couldn’t do. If you lived in that world, what would you do? Go do that. This is the advice given by Seth Godin in his book, “Poke the Box.”

    My years of work in the area of personal development have taught me that the one thing that stops most people from achieving their dreams is that they volunteer to constrain themselves based on imaginary boundaries they envision existing in themselves and their world. And as a result of this purely self-created false view of themselves and the world, they shrink from taking the actions necessary for achieving their dreams.

    It’s an amazing phenomenon. I’ve seen people with very limited talent and resources but with a lot of self-confidence achieve things others with much more talent and resources do not achieve. It’s a phenomenon that is sad to watch. Self confidence, it turned out, is the single most crucial quality a person must have to achieve any measure of success. It’s much more important than intellect, education, ability, money, connections, luck, or other factors.

    Self-confidence is not something you either have or you don’t. It is actually a learnable quality. But most people never think of learning to build their self confidence. Many deny they suffer from it. Many others don’t know that there is something they can do about it.

    Research has shown that emotional intelligence, which encompasses self confidence, can be developed through things like awareness, training, coaching, and practice. That is why a growing number of organizations in the US and around the world is investing in providing their managers with training in emotional intelligence. The conclusion then is that if you are looking to build your self confidence as an important step toward achieving your dreams in life, you should consider taking some training or coaching that helps you develop your emotional intelligence. If you are a trainer or a coach, you should consider adding emotional intelligence to your offerings to help your clients build the confidence to achieve their dreams.


    How to discover the purpose of your life and coach people to discover theirs - With a Lesson from Apple's Steve Jobs

    Self awareness is the first dimension of emotional intelligence.

    Want to discover who you are and what you are about? Need to find your calling and do great work?

    Read how I discovered the purpose of my life and put it to work, and learn how you can do the same.

    By Francois Basili, President, HumaNext LLC - Click on the link below.. Discover the Purpose of Your Life

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    Low Emotional Intelligence at Bank of America?

    I almost felt sorry for Bank of America CEO Brian Moynihan after seeing him first running away from the ABC News reporter then trying to answer his questions with defensive body language and almost incoherent verbiage. I have no doubt that Mr. Moynihan, with about $2 million annual compensation package, is a very smart executive with high IQ. But his EQ (Emotional Intelligence) may not be as high, judging from the ABC News segment. Bank of America CEO and their PR executives ignored the public uproar over the Bank’s new debit fees for six days - no public engagement, no responses, no interviews. The segment does a great damage to Bank of America. Forbes magazine said, “Brian Moynihan needs a better public relations manager.” But I think he needs much more than that.

    This brings to memory the similarly poor behavior exercised by some of American corporations’ top executives who flew to Washington on private jets to beg Congress for bailout money during the financial meltdown of 2009, showing unbelievable lack of sensitivity to public sentiment and almost total lack of emotional intelligence. I am sure that none of these top leaders get any training on EQ, as they usually, and mistakenly, feel that they are above such training, even though their organizations probably offer it to middle managers and front line employees. In my experience, top executives need this kind of training the most.

    Get certified to deliver our EQ training workshop:


    Emotional Intelligence: Take Care of the Golf Balls First

    A professor stood before his philosophy class and had some items in front of him. When the class began, he picked up a very large and empty jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was.

    The professor then picked up a box of pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was.

    The professor next picked up a box of sand and poured it into the jar. The sand filled up everything else. He asked once more if the jar was full. The students responded with a unanimous "yes."

    The professor then produced two glasses of wine from under the table and poured the entire contents into the jar, effectively filling the empty space between the sand. The students laughed.

    "Now," said the professor, as the laughter subsided, "I want you to recognize that this jar represents your life. The golf balls are the important things; your family, your children, your health, your friends, and your favorite passions; things that if everything else was lost and only they remained, your life would still be full."

    "The pebbles are the other things that matter like your job, your house, your important possessions. And the sand is everything else; the small stuff."

    "If you put the sand into the jar first," he continued, "There is no room for the pebbles or the golf balls. The same goes for life." "If you spend all your time and energy on the small stuff, you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Take care of the golf balls first; the things that really matter. Set your priorities. The rest is just sand."

    One of the students raised her hand and inquired what the wine represented. The professor smiled. "I'm glad you asked. It just goes to show you that no matter how full your life may seem; there's always room for a couple of glasses of wine with a friend."

    It is important to recognize the golf balls of your life and your career. This is part of the larger recognition of your own self (self-awareness), which is the corner stone of emotional intelligence.

    (See the many resources on emotional intelligence on this page, in addition to HumaNext EQ Certification Program to enable you to deliver EQ training.)