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Learn-and-Get Certified to Teach EQ   Learn and Get certified to deliver our powerful Applying Emotional Intelligence at Work training program. The Emotional Intelligence At Work and RelationShifts Workshops are now part of our Online Certification Program. Click for complete details: http://www.humanext.com/humanext-seminars.html

When Top Execs Show Low Emotional Intelligence: New York Governor as Case Study Why would someone like Eliot Spitzer, the former governor of New York State, who had status, power, money, fame, wife and three daughters, and a promising future as a possible Presidential candidate, risk it all with such a foolishly risky behavior like transporting a prostitute across state lines and transferring thousands of dollars of cash to pay her? We cannot say that he is stupid, because those who know him say that he is brilliant, focused, and sharp. He is a Harvard Law graduate. He certainly has high IQ. But how about his EQ (Emotional Intelligence)? Before him, there has been a number of high profile, very smart, articulate, powerful and successful men who have committed equally foolish acts that terribly affected their lives and the lives of their loved ones. Could it be that when a person has very high I.Q. it is often at the cost of his E.Q.? Let’s examine what E.Q. is all about. In its most popular definition based on Daniel Goleman’s model, Emotional Intelligence involves four areas: Self Awareness, Self Management, Relationship Awareness, and Relationship Management. If we look at someone like Eliot Spitzer we find that many of those who worked with him say that he often try to stream roll others instead of collaborate with them. He uses intimidation and threats, employing a “take no prisoner” approach to conflict. This got him into trouble with the state legislature and created many enemies for him. It is clear from this that his Relationship Awareness and Relationship Management abilities, two key qualities of EQ, are lacking. In addition, his failure to control, manage, and channel his sex drive in more appropriate ways considering he is a married man, shows that he is also lacking in Self Management, the third quality of EQ. Even his self awareness seems to be distorted. He might have an inflated image of himself that gives him a false sense of invincibility (I will never get caught) and a disdain for the worthiness and intelligence of others (others are not smart enough to catch me) causing him to act in such a reckless manner. His behavior seems to indicate possible deficiency in all four qualities of emotional intelligence. The breathtaking downfall of Spitzer is consistent with research that shows that emotional intelligence is a more reliable indicator of success or failure at a high level of responsibility than I.Q. Research also indicates that EQ can be developed and improved with training. © 2008 HumaNext LLC. For a training workshop on Applying Emotional Intelligence At Work, see this page for details. Or get certified to deliver our Applying EQ at Work to your internal or external clients. Visit http://www.humanext.com/humanext-seminars.html  for details. Applying Emotional Intelligence at Work Program

50 reproducible activities for Developing Emotional Intelligence Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of Emotional Intelligence competencies: self-awareness and control empathy social competence personal influence mastery of vision. Selected Contents: Emotional Intelligence - What Is It? A Coach's / Trainer's Guide to Helping Leaders Improve EQ Guide to the 50 EQ Activities Suggested Training Formats Action / Reaction Visions Apply to People Too Advice from the Pros Steps for Growth More Reflections 300 pages/ 3-ring binder/ Code...50DEI / $139.95

Emotional Intelligent Skill-Building Booklets Thses Emotional Intelligence Skill-Building Booklets will help your team build and apply emotional intelligence at work. Not enough time . . . No budget . . . Too many people to train. No more excuses! Use these Skill-Building Booklets to improve your employee's performance on 32 important competencies. Simple but complete. Each Booklet provides an individual with a thorough overview, techniques, and methods to improve in each competency. The skills learned by the individual can be actualized through use of a unique application template that is included with each Booklet. Train your employees for $5 or less per person. Emotional Intelligent Skill-Building Booklets come in packs of 10 for $49.95

The Manager's Pocket Guide to Emotional Intelligence One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life. Give a copy to each manager or use as a Handout resource in your training on emotional intelligence. The Manager's Pocket Guide to Emotional Intelligence comes in a Pack of 5 copies for 5 users for $54.75

The Personal Stress and Well-being Assessment Profile Understanding the nature of stress at a detailed level is the basis upon which we can start to manage it effectively. The Personal Stress and Well-being Assessment provides a simple but thorough process by which we can better understand our own stress handling skills. This self-scoring personal stress tool has been designed to provide a useful template for an individual to rate themselves in a number of competency areas that are considered to be relevant to the existence of stress and personal well-being. The Facilitator's Guide includes steps for administration, interpretation, and coaching suggestions. The Package comes with One Facilitator's Guide plus one Assessment Profile $99.95 A Set of 5 Additional Personal Stress Profiles for 5 users $39.75

What is EQ and How Does It Influence Performance and Success? Dr. Kenneth Nowack, Ph.D. Sometimes we ask ourselves, "Why did I do this? Why did I behave in this manner?" The answer is often complicated and a reflection of our emotional being. We find ourselves reacting without utilizing awareness. Somehow our feelings and thinking resulted in a behavior that we subsequently became aware of as being non-productive for the situation. In other words, our unconscious or subconscious reacted for us. Others, therefore, frequently see us much differently than we see ourselves. We are too busy reacting with our unconscious to even be aware of our own behavior – how we are seen and how we are experienced by others. Getting feedback on our behavior can greatly assist increasing awareness, which is an important step in changing our behavior. Anyone in ones life can provide this feedback, which can be difficult to accept because it causes pain to bring unconscious processes to awareness – in other words there is a reason it stayed in our unconscious in the first place. In business, the feedback can come from ones boss, peers, sub-ordinates, customers or a professional mentor or coach. In addition and through the advances in understanding of emotional intelligence (EQ), we now also have tools to gather and organize feedback from important people around us in the business. One of these tools is called the Emotional Intelligence View 360 (EIV360), which provides feedback on behavioral competencies that are important in the business environment and are seen as a reflection of our emotional intelligence as understood by current research. The most widely accepted model of emotional intelligence (EI) has been influenced by several scientists and researchers. Howard Gardner's (1983) theory of multiple intelligences lists interpersonal and intrapersonal intelligence as unique and different from the mathematical/logical type recognized today as "IQ" or general intelligence. Peter Salovey and John Mayer first proposed their own theory of EI in 1990 and Reuven Bar-On (1988) has placed EI in the context of personality, health and well-being. Daniel Goleman (1998) reformulated EI in terms of a theory of organizational and job performance. All these models share a common core of basic concepts including Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Research on EQ and Performance A growing research literature suggests that EQ (some people refer to it as EI) may play a far more important role in career success and job performance than general intelligence. A meta-analysis of 69 independent studies explored the predictive validity of emotional intelligence with diverse job performance outcomes (Van Rooy & Viswesvaran, 2004). Results suggested diverse measures of EQ correlated .23 with job performance (k=19, N=4158) and .22 with general mental ability. Other studies suggest that: - Highly conscientious employees who lack social and emotional intelligence perform more poorly than those high in conscientiousness and emotional intelligence. - On average, strengths in purely cognitive capacities are approximately 27 percent more frequent in high performers than in the average performers, whereas strengths in social and emotional competencies are 53 percent more frequent. - The highest performing managers and leaders have significantly more "emotional competence" than other managers - Poor social and emotional intelligence are strong predictors of executive and management "derailment" and failure in one's career Our review of research has identified 17 emotional intelligence competencies required for career success and effective performance. They are divided in three groups as follows: - SELF MANAGEMENT: Self-Development, Adaptability/Stress Tolerance, Self-Control, Trustworthiness, Strategic Problem Solving, and Achievement Orientation. - RELATIONSHIP MANAGEMENT: Building Strategic Relationships, Conflict Management, Leadership/Influence, Interpersonal Sensitivity/Empathy, Team/Interpersonal Support, and Collaboration. - COMMUNICATION: Written Communication, Two-Way Feedback, Oral Communication, Oral Presentation, and Listening. Emotional Intelligence View 360 The Emotional Intelligence View 360 tool is designed to provide a focus about specific emotional intelligence competency strengths and potential development areas. This report provides you feedback on 17 critical emotional intelligence competencies required for career success and effective performance in your job. This report compares your own self-perceptions to those of others who have provided you feedback on these important emotional intelligence competencies and behaviors. In addition, the report provides feedback about your level of self and social awareness by comparing your own ratings to those of others across the 17 Emotional Intelligence competencies. Each emotional intelligence competency will be summarized by a series of graphs comparing average scores of self-ratings to those of others who have provided you with feedback (1 to 7 frequency scale) in the areas of 1) Self-Management; 2) Relationship Management and 3) Communication. Comments: Getting a 360 view of one's EQ is the first logical step in understanding and enhancing people's EQ competencies at work. Participating in training programs on EQ competencies is the next logical step in developing and boosting EQ at work. This article appeared in a recent issue of our TGIM newsletter. Register below to get it free. 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Applying Emotional Intelligence At Work: A Complete, Ready-To-Deliver Training Program for Use by Trainers, Consultants, and Coaches This powerful Off-the-Shelf Training Program is a complete training package that gives trainers, facilitators, and consultants everything they need to deliver a full day or part of a day training workshop on Applying Emotional Intelligence at Work.  Now there is a corporate-quality, application-oriented, performance-focused training program from HumaNext / Communication Ideas to help you deliver this highly popular topic unlimited number of times for one low price. Applying Emotional Intelligence at Work comes with the following components: Facilitator's Guide Participant Workbook (Reproducible) PowerPoint Slides Support Materials Bank The workshop applies the ideas of pioneering EQ authorities like Daniel Goleman and others to the most critical workplace issues, needs, and skills to offer you the most useful applications of the concept of emotional intelligence at work. The emphasis in our work is not on the research or theories, which we cover quickly, but rather on workplace applications in areas like self management, relationship management, communication, team collaboration, coaching, and leadership. Click below for more information... Applying Emotional Intelligence at Work Program

Order Now and Save $100.00   This powerful reproducible and customizable program is currently offered at $395.00 (One-Organization-One-Trainer-License) in its electronic format - a $100 saving off the regular price of $495.00 One-time payment for a life-time of use. Reproducible Participant Workbook saves you thousands of dollars in the long run. Train hundreds without ever paying more. Order the Electronic version now at the reduced price of $395.00 Consultant/Multi-Organization-License's regular price is $595. Now offered at $100 off for $495.   Applying Emotional Intelligence at Work Program

EQ Certification: An Innovative Program for Trainers, Consultants, and Managers Do you want to be trained and certified to deliver our powerful Applying EQ At Work training workshop to your internal or external clients in the US or abroad? If so, we have an even better proposition for you: An online certification process that gives you two powerful workshops in one event. You will be trained and certified to deliver - our popular workshops; Applying EQ At Work and RelationShfits. Click for complete details: http://www.humanext.com/humanext-seminars.html

New: Online Assessment of Emotional Intelligence Based on Goleman's Model   People Index measures 17 critical emotional intelligence competencies helping you to recognize, understand and manage your emotions and behavior effectively. People Index is a comprehensive self assessment tool designed to measure a view of Emotional Intelligence. People Index is based on the most widely accepted model of Emotional Intelligence and assesses the following areas: Self-Awareness Social Awareness Self-Management Relationship Management This emotional intelligence self assessment provides a rigorous and in-depth report of strengths and developmental needs on critical social, interpersonal and communications competencies. The individual report gives feedback on each emotional intelligence competency with a graphical comparison of self perceptions compared to the normative database (currently 2,000 employees) and includes a developmental action plan section. People Index is ideal for use in executive coaching, management development programs, supervisory training, and developmental programs for employees at all levels of the organization. People Index was developed by Kenneth M. Nowack, Ph.D., a licensed psychologist and researcher in the area of 360-degree feedback, emotional intelligence and occupational health. Dr. Nowack is a member in Daniel Goleman's Consortium for Research on Emotional Intelligence in Organizations. Each online People Index Assessment is $59.00

The Emotional Intelligence Style Profile and Facilitator's Guide $49.95 The Emotional Intelligence Style Profile (EISP) uses Degree of Structure and Motivation as scales to create a four-quadrant grid that describes the style of Emotional Intelligence people are most likely to use. The four styles— Reflective, Conceptual, Empathetic, and Organized— are plotted in the the quadrants relative to the individual's score. Interpretive material is included. This comprehensive Facilitator's Guide explains the underlying research for the EISP design. It also contains structured feedback material to help the facilitator guide the individual. The Package includes one Facilitator's Guide and One EISP for one user $49.95 Pack of 5 additional EISP for 5 users $39.75

Increasing Emotional Intelligence - Three Video-Based Training Programs- Free Preview Increasing Emotional Intelligence is comprised of three one-hour training modules or TrainingBytes. These "bytes" are designed to increase participants' ability to manage emotions at work, choose to be positive, and keep things in perspective. These "bytes"can be used as stand-alone training, as part of a comprehensive training solution, or a reinforcement tool. The three TrainingBytes included in this program are: 1. Stay in Control: Managing Your Emotions at Work Participants will Recognize what types of situations (triggers) tend to make you angry, frustrated, and irritable Use proven anger management techniques to defuse emotion and refocus energy Identify opportunities to proactively squelch anger tendencies 2. Half Full or Half Empty? Choosing to be Positive Participants will Understand the importance of personal choice Use proven techniques to turn seemingly negative situations into positive opportunities Identify opportunities to be a "positronic" influence amongst peers 3. Big Picture: Keeping Things in Perspective Participants will Recognize the difference between importance and urgency Use techniques to filter information to decide what to ignore and what to act on Know how to accept what you can't control, and how and when to act on what you can Program Includes: 10 minute video CD-Rom with Facilitator Guide and reproducible Participant Materials Purchase DVD or VHS for $595.00

You Can Now Deliver Creativity at Work Training with this Complete Workshop Package, with a Leader’s Guide, PowerPoint Slides, Reproducible Participant Workbook, Assessment, Activities, Exercises, and Case Studies. "Creativity at Work" Course Template is a powerful, customizable multi-component training program that provides you with everything you need to customize and deliver this innovative one day or two day workshop on your own. Click for more details at our Creativity page: http://www.humanext.com/creativity.html

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