Below you will find innovative tools for performance reviews, performance appraisal, performance management systems, competency tools, and more.
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Performance Coaching and Feedback Skills: Get Employee Cooperation to Improve Performance on a Daily Basis
Bring HumaNext to deliver this one day workshop to your managers & supervisors to dramatically improve performance and engagement.
Most managers know they need to provide coaching and feedback to their employees, and intend it to be informative and helpful, not demoralizing. Most employees know that coaching and delivering performance feedback is part of their manager’s job.
Yet, many feedback sessions result in defensiveness, blame, excuses, and complaining, making them unproductive and uncomfortable for managers and employees. They end up creating conflict and bad feelings that damage performance instead of improving it.
It’s often because of the way feedback is delivered: as a lecture instead of a dialogue; as criticism instead of help; as one-sided because the manager does all of the talking; as unfair because positive feedback is rarely given; as dictatorial because employee concerns are ignored, and for other reasons.
It may be feedback that’s delivered during performance appraisals, or to correct unproductive work behaviors such as arriving for work late; not following procedures; criticizing other employees, surfing the internet instead of working, etc.
In this workshop, managers will learn coaching and feedback skills to give employees feedback the way they want to receive it; resolve concerns or negative resistance; give positive feedback effectively; gain employee cooperation to improve performance; and develop more high-performing employees.
It’s not a power point lecture; instead, participants learn through demonstrations; discovery; small group activities; and skill practices.
To get a proposal, describe your need to firstname.lastname@example.org
Results You Achieve from Our Performance Coaching & Feedback Skills Workshop
A variety of profit and non-profit organizations have reported these results after completing our workshop.
- Increased employee willingness to listen to and implement feedback The core feedback skill gives employees performance feedback the way they want to be given it in order to gain their cooperation to improve.
- Fewer negative employee reactions to feedback Managers learned how to use less confrontational words, phrases, body language, and tone of voice to reduce employee defensiveness, excuses, blame, and complaints.
- Resolution of issues behind negative employee responses Managers also learned 2 skills to resolve issues that are often behind employee resistance to feedback.
- Less hesitation by managers to give feedback With new skills, managers gained increased confidence to give feedback when needed, and successfully resolve concerns.
- Increased emphasis on what employees do well Employees responded positively to increased feedback about what they do well-and the value of their work.
- More buy-in when employees help create performance solutions Better performance improvement solutions with more employee commitment to implementing them occur when employees help create them.
- Managers & employees improve performance with 2-way feedback Both share information comfortably and appropriately about how they can work together more effectively.
- How managers want their bosses to give them feedback Managers taking this seminar agreed they want their bosses to give them feedback using the same skill.
- Fewer conversations about broken performance agreements Employees implemented more requests to improve their performance, resulting in fewer conversations about non-compliance.
- Manager-employee work relationships improved After managers and employees learned how to give and receive feedback comfortably and effectively, other aspects of their work relationships improved, including more communication, collaboration, and results.
The workshop’s contents are highly customized according to the objectives, workplace situations, workforce, and management style of each organization. Request a proposal by writing to email@example.com
Performance Measurement, Management, and Appraisal Sourcebook $59.95
This sourcebook provides complete, up-to-date coverage of all aspects of performance management - communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field.
This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical "how-to" sourcebook on all aspects of performance.
Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.
Selected Contents; Performance Management as a Key Tool for Successful Execution of Strategy; How Performance is Measured Today; Developing a Performance Measurement and Management Approach; Establishing Expectations; Coaching; Collecting Performance Data ; Documenting Performance; Performance Review and Appraisal; Performance-Based Pay
650 pp/ Paperback/ Code..PMMA / $59.95
The Competency Toolkit. Reproducible. Everything You Need for Competency-Based Employee Performance Initiative- BEST SELLER!
( By: David D. Dubois, Ph.D., & William J. Rothwell, Ph.D.) "The Competency Toolkit provides everything that is needed for a training/OD department or consulting firm to produce competency-based analysis and development. The Toolkit provides resources to guide practitioners through the whole process, front to back, from sponsorship through development to implementation. Comprehensive and well-researched, the kit is a must for managers and developers who want to do it right. Only Dubois and Rothwell could have produced a series of tools this thorough." - Jeremie Hill Grey, Ph.D. The Learning Consortium, Mesa, AZ
The Competency Toolkit provides you with the tools you'll need to win key management support for, and to develop and implement powerful competency-based employee performance enhancement opportunities within your organization. The Toolkit contains the most innovative methods, procedures, suggestions, and materials to help your organization initiate or advance its use of competency identification and modeling technologies to its ultimate advantage.
Also included are more than 300 overhead masters, detailed briefing presentation outlines, and the handouts for briefings that are typically needed to implement competency initiatives in an organization. In addition, comprehensive competency menus for leadership and individual contributor jobs found in organizations, âdo's and don'ts,' explanations of âbest practices,' a host of instruments, forms, competency card-sort activities, templates, and similar tools needed to implement credible competency practices, and an extensive bibliography, are valuable key components of this must-have resource!
600 pages/ two 3-ring binders and CD-ROM /Code...CTK /$295.00
Introducing: Janus Performance Management & Development System: Complete and Reproducible
Janus is a fully integrated, fully reproducible, suite of materials that will help individuals, teams, and whole organizations set effective performance goals, build competency standards, and conduct an effective appraisal.
Click for Information on Janus Performance Management System
The system provides a comprehensive, step-by-step approach for both appraisees and appraisers, with training material, coaching guides, forms, and templates, all contained within three volumes. Read more below...
Janus Is a Competency-Based Performance Management System
The Janus Performance Management System provides you with a comprehensive and best practice package of performance management material in one place. It is an extensive performance management support system for organizations to ensure that individuals and teams are focused and assisted in achieving personal and enterprise wide goals and objectives. Click for Information on Janus Performance Management System
Documenting Employee Performance Workshop
By Terry Fitzwater
When employees exhibit unwanted behavior or performance, all too often managers confront the situation using a punitive approach that, unfortunately, leads to termination.
One of the most effective ways to keep this from happening in your organization is to train supervisors and managers in a positive, proactive approach to the discipline process. Documenting Employee Discipline Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues â from the identification of the issues all the way through resolution. The workshop comes with the activities, self-profiles, quizzes and other interactive techniques you need to engage participants and ensure learning sticks. 116 pp/Includes 1 managerâs guide to Documenting employee Performance / $139.95
Performance Appraisals: Getting Results (Training Video)
How to get the best from your employees and tackle poor performance before it becomes a habit.
Effective performance appraisals add value to your organization. They motivate your top employees to do even better. And they tell under-performers exactly what is expected and how to improve.
Unfortunately, performance appraisals are often regarded as mere formalities. Reviews are sometimes skipped, or done late. Clear guidance falls by the wayside, and halfhearted work goes unchallenged.
In this new video, you'll follow two dramatic story lines. One involves a small business, taking steps to formalize a review process for the first time. The other presents a large corporation, attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings--and see them apply skills that defuse tension and achieve the desired results.
- Steps you should be taking in your appraisal process.
- The advantages of sticking to a regular schedule.
- The importance of fairness and consistency.
- The nuts and bolts of formats and record-keeping.
- Methods of motivating the top producers.
- How to deal with under-performers.
- Skills for the face-to-face review meeting.
- The value of employee feedback.
This video shows that effective reviews can increase productivity, resolve problems, and improve work satisfaction-both for employees and their managers.
Guarantee: Viewers will see the appraisal process as an effective management tool, and gain new skills to handle review meetings with confidence.
Video type DVD with an Instructor's Manual and one free study guide. Length: 18 mins. Purchase for $156.95
Extra Study Guides come in packs of 5 for $54.95
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